Legal
Privacy Policy
Last updated: May 2025
Our commitment to your privacy
Royance takes the privacy of its clients and website visitors seriously. This policy explains what personal data we collect, how it is used, the legal basis on which we process it, and the rights you hold over your information.
We do not sell personal data. We do not share it with third parties except where necessary to deliver our services or required by applicable law. If you have any questions about this policy, please contact us via the Contact page.
1. Data we collect
Information you provide directly
- — Name and email address submitted via the contact form
- — Subject and message content you choose to include
- — Documents, statements, and contracts you share with us in the course of receiving our services
Data collected automatically
- — Usage data via analytics cookies (pages visited, time on site, browser type) — only if you consent
- — Technical data such as IP address, browser version, and device type, for security and site operation
Legal basis for processing
We process data on the basis of consent (where given), legitimate interests (site security, service improvement), and contractual necessity (where we hold a service agreement with you).
Retention periods
Contact form data is retained for up to 24 months from receipt. Service-related data (contracts, statements) is held for the duration of the engagement and for a reasonable period thereafter in line with professional standards. Analytics data is held for up to 14 months.
2. How we use your data
Service delivery. Information you provide is used to respond to enquiries, prepare royalty statements, and fulfil any service agreement in place between us.
Site improvement. Aggregated analytics data, where consent is given, helps us understand how visitors use the site and identify areas to improve.
Third-party sharing. We do not sell personal data. We may share it with service providers (such as analytics platforms) who process data on our behalf under data processing agreements. We will disclose data if required to do so by law.
Marketing. We do not send unsolicited marketing emails. Any service-related communications are sent only to existing clients or those who have made a direct enquiry.
3. How we protect your data
Encryption and storage. Data transmitted to and from this website is encrypted in transit. Client documents and statements are stored on secured systems with restricted access.
Access controls. Access to personal data is limited to those within Royance who require it to carry out their professional duties.
Breach notification. In the event of a data breach that affects your personal data, we will notify you in accordance with applicable data protection regulations.
4. Your rights
Right of access. You may request a copy of the personal data we hold about you at any time.
Right to rectification. If any data we hold is inaccurate, you have the right to have it corrected promptly.
Right to erasure. You may request deletion of your personal data, subject to any legal obligations that require us to retain certain records.
Right to data portability. Where data is processed by automated means, you may request a machine-readable copy of your data.
Right to object. You may object to the processing of your data where it is based on legitimate interests, including profiling for direct marketing purposes.
How to exercise these rights. Please submit any request via our Contact page. We will respond within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us via our Contact page. We will process your request promptly.